This policy explains how inquiry information may be handled when you contact Melco through this website about embroidery machines, workflow planning, dealer support, or related commercial equipment questions.
Forms may collect your name, email address, company, production focus, and project notes. Technical website data such as browser type, pages viewed, and basic request logs may also be recorded to maintain the site.
Inquiry details are used to respond to your request, route the conversation to the relevant commercial or technical contact, improve website content, and support normal business records.
Information may be shared with service providers or business representatives when needed to answer your request. It is not intended for sale as a consumer marketing list.
Business inquiry records may be retained for reasonable follow-up, compliance, and operational needs. You may request correction or removal where applicable law provides that right.
Use the contact form if you have questions about this policy or want to update information included in a previous request.